3 Common Issues You May Face When Hiring A Service Vendor

Hiring quality service vendors can be a hit-and-miss kind of experience. Ideally, engaging one to fix something should be straightforward: call, state problem and fix a time. Here are some of the common issues you may face and here's how you can minimise the issue.

 

Punctuality

Punctuality

Some service vendors might have back-to-back servicing appointments and these appointments may not necessarily be located nearby. It's common that you might have to wait up to an hour for your service vendor to show up. This can be disruptive to your schedule if you have other plans for the day. When scheduling an appointment, consider communicating with your vendor and emphasise that you have a schedule to follow. Responsible vendors will accommodate and ensure punctuality. Otherwise, do keep your day free to avoid stressing yourself up unnecessarily.

 

 

 

Price Shock 

Price-Shock

Typically, for common home fixes, prices are usually fixed and will not deviate too much from the market price. However, when it comes to more complicated problems, prices can vary depending on the materials required and how long it takes to fix. When in doubt, always ask for a consultation visit to your place to finalize the cost. Never take the quoted price on the phone. Some errant vendors might quote a low price to secure your business and subsequently upsell you in the midst of repairing/servicing. You might end up paying more than expected.

 

 

 

Repeated Fixing

Repeated Fixing

This is more applicable for complex fixing that requires an experienced and honest service vendor who place your needs at TOP priority. You may find that even after repairing, you continue to experience the problem and you call back your vendor to fix and you pay for his services again. This might go on for 2 - 3 times before you realise that he might not know how to fix it. Thereafter, you would still need to find another vendor (fingers-crossed) who can finally fix the problem. To prevent such problem, find an experienced vendor who is referred by someone who has used their services before.

 

With FIX8, we minimise the problems above as we have already pre-selected vendors who are trustworthy and experienced in their field. We help you to liaise with them and ensure they turn up on time. What our clients love best is our customer protection where all our services are covered under a 90 days warranty and money-back guarantee to give you an added peace of mind.

Call 6514 9115 to find out more!